2018 Stormwater Victoria Conference
WEDNESDAY 6TH – FRIDAY 8TH June, 2018 | sheraton melbourne hotel, VICTORIA
Follow Us: TwitterLinkedIn

Frequently Asked Questions

Who is organising the Conference?

Who should attend the Conference?

What are the conference dates?

How much does it cost to attend?

What is included in the Conference Registration Fee?

Can I share my full Conference registration with another person?

Can I just attend one session on one day of the conference?

Can I cancel my registration?

What is the cancellation cut-off date?

If I need to cancel my registration after the cancellation date, can another person from my organisation attend in my place?

Can I get a refund if I do not attend the Conference?

Can I cancel my accommodation?

Can I register after the registration closing date?

Do the registration fees include insurance?

How do I get to the venue?

What is the cost of parking at the venue?

Will there be Disabled Facilities available at the venue?

 

Who is organising the Conference?

Stormwater Victoria is the convenor of the 2018 Stormwater Victoria Conference. Further information on Stormwater Victoria can be obtained by visiting www.stormwatervictoria.com.au.

GEMS Event Management Australia are Professional Conference Organisers who have been engaged to assist in the management of the 2018 Stormwater Victoria Conference. GEMS are members of Meetings and Events Australia and the Professional Conference Organisers Association. Further information on our company is available at www.gemsevents.com.au.

Back to Top 

Who should attend the Conference?

The 2018 Stormwater Victoria Conference Program has been designed for the following stormwater professionals:

  • All levels of government, with interests in environmental management, planning, construction, education, community services, engineering and research
  • Civil and consulting engineers
  • Surveyors and urban planners
  • Civil construction contractors
  • Geo-technical engineers and soil scientists
  • Landscape architects and landscape contractors
  • Universities and research institutions
  • Service industries to the environment, stormwater and the water quality industry


Back to Top

What are the Conference dates?

The Conference will be held on Wednesday, 6th and Thursday, 7th June, 2018.

The 2018 Conference will comprise of:

  • Two days of Conference Plenary and Concurrent Sessions on Wednesday, 6th and Thursday, 7th June
  • Technical Tour on Friday, 8th June


Back to Top

How much does it cost to attend?

Full details of the Conference Registration Fees are available on the 'Registration Fees' page of this website.

Back to Top

What is included in the Conference Registration Fee?

Conference Registration Fees include Catering for Morning Tea, Lunch and Afternoon Tea, a Delegate Workbook, a full Delegate List and access to Conference sessions and presentations.

Please note that only 'Full Conference Registrations Including the Conference Dinner' will have a ticket to attend the Conference Dinner included in their registration.

Back to Top

Can I share my full Conference registration with another person?

Splitting of full conference registrations is not allowed under any circumstances. Delegates who only wish to attend one day of the conference must register as a Day Delegates.

Back to Top

Can I just attend one session on one day of the conference?

No. The minimum registration for the conference is a Day Delegate Registration Package which covers one full day's conference attendance. Delegates cannot register to attend a single session or a half day session.

Back to Top

Can I cancel my registration?

All cancellations must be advised to GEMS Event Management Australia in writing (either by fax or email) before the cancellation can be processed. Cancellations will not be deemed to be received until you have written confirmation from GEMS Event Management Australia. If you have not received acknowledgement within two (2) business days, please contact GEMS Event Management Australia on +61 2 9744 5252. If the cancellation is not received in writing, the registration will not be cancelled and full registration will still be payable.

Back to Top

What is the cancellation cut-off date?

Cancellations received in writing by the Conference Organisers by Friday, 4th May 2018 will be accepted and all fees refunded less an AUD$125 administration fee.

Cancellations received after this date cannot be accepted and will not be refunded, however, transfer of your registration to another person is acceptable. The full name and address details of the new delegate must be advised in writing to the Conference Organisers prior to the Conference. Online registration received by GEMS Event Management Australia are considered to be confirmed by the delegate. No tentative bookings will be accepted.

Back to Top

If I need to cancel my registration after the cancellation date, can another person from my organisation attend in my place?

Yes. Such changes must be advised to GEMS in writing (either by fax or email) by no later than five (5) working days prior to the commencement of the Conference, Wednesday, 6th June, 2018.

Back to Top

Can I get a refund if I do not attend the Conference?

No refunds will be made for non-attendance at the Conference and any unpaid registration fees will still be payable.

In the case of medical emergency which has caused a registered delegate to not attend the Conference, the Conference Organisers must be provided with a medical certificate or appropriate documentation before any refund will be considered. Where the Conference Organisers are advised of a situation after the Conference, and a refund is deemed to be appropriate, the delegate must still pay the Administration fee along with any catering charges incurred as a result of their registration for all catering events at which they were scheduled to attend.

Back to Top 

Can I cancel my accommodation booking?

All delegates booking accommodation through GEMS Event Management Australia will be required to pay for their accommodation upon booking, covering those charges quoted in the accommodation rate.  All delegates are responsible for payment of any additional charges on checkout of the hotel.

Please contact GEMS Event Management Australia to cancel your accommodation prior to the Conference. If you need to cancel your accommodation booking at any time, a cancellation fee may be charged by the hotel, subject to the hotel cancellation policy.

If you alter your accommodation booking after you have checked in, please deal directly with the hotel. If you arrive 24 hours later than your indicated arrival day, you may find that you have forfeited reservation and may have been charged a non arrival fee.

Back to Top

Can I register after the registration closing date?

Registrations for 2018 Stormwater Victoria Conference will close at 5.00 pm on Friday, 4th May, 2018 in order to finalise all arrangements for the Conference. Late registrations may be accepted for the Conference. Late registrations may be accepted after this date by contacting GEMS Event Management Australia and a late fee of AUD$55 will be applied. Delegates who choose to register onsite will be required to pay for all related costs immediately, by cash or by credit card. Receipts will be sent to the delegate concerned after the Conference. The Organisers cannot guarantee that collateral, such as satchels, will be available to late registering delegates and there is a risk that social program functions may be fully subscribed.

Back to Top

Do the registration fees including insurance?

Registration fees do not include insurance of any kind. It is strongly recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expense.

The insurance should cover loss arising from the cancellation of the Conference by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the Conference Organisers for any person not holding insurance.

Back to Top

How do I get to the venue?

Please visit the 'Venue and Travel' page on the Conference Website for full details of the venue and travel options.

Back to Top

What is the cost of parking at the venue?

Please visit the 'Venue and Travel' page on the Conference Website for full details of the parking charges at the venue.

Back to Top

Will there be Disabled Facilities available at the venue?

If you require disability specific facilities, please notify the organisers by indicating your requirements on the registration form.

Back to top

Disclaimer

In the event of industrial disruptions, GEMS Events Management Australia Pty Limited or Stormwater Victoria cannot be held responsible for any losses incurred by delegates. The program is correct at the time of printing, but the organisers reserve the right to alter the programme as is deemed necessary.

Back to top

Liability

Stormwater Victoria and/or GEMS Events Management Australia Pty Limited shall not be held liable for personal accidents, losses or damage to private property of registered delegates of the Meeting. Delegates should make their own arrangements with respect to personal insurance.

Back to top

For information about the 2018 Stormwater Victoria Conference including Exhibition, Sponsorship, Registration and general conference enquiries please contact:

Julie McGraw
Conference Manager - 2018 Stormwater Victoria Conference

Phone: +61 2 9744 5252
Fax: +61 2 9747 8366

Email: jmcgraw@gemsevents.com.au
Website: www.gemsevents.com.au

 

 

 

 

Conference Secretariat

GEMS Logo

For all Conference enquiries, please contact
GEMS Event Management Australia
on +61 2 9744 5252.